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Notes on AI agent governance: approvals, audit logs, and agents that act inside real companies.

How to Use ChatGPT and Claude Without Exposing Customer Data

How to use ChatGPT and Claude without exposing customer data The alert came from a DLP rule nobody remembered configuring. A support rep had pasted an entire c...

Santosh Patidar·October 7, 2026·11 min read

What Is an AI-Native Company? How to Make Yours One

What is an AI-native company? How to make yours one We were three weeks into wiring an agent to our CRM when I realized we'd built the thing backwards. The age...

Santosh Patidar·October 7, 2026·11 min read